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La gazette de la mère Zaclys

Server Maintenance (June 21, 2017)

Since Wednesday June 21 morning we have serious disruptions on most of our services

Everything came in order on Friday 23 at 12:30!

All our apologies, this is the first big break since 2008 ...

Wednesday morning after a "classic" upgrade of a server and the migration of a dozen of our dedicated cloud servers, we had to reboot our main server ... which never left again ...

This is rare but it happens (the updates on linux can alter the boot loader Grub, and we also replace a disk SSD recently on this server, what we know now is the combination of 2 that Caused the error when restarting ...) ... in these cases there is no loss of data but the server does not start anymore.

We have several intervention procedures in these cases, which are prepared when we do the stress tests at the installation of the servers and well on this time none has solved the problem. Ya of days like that ...

Our sysadmin was on the move ... and we lost 1 day to request a helping hand from our provider OVH (no answer) to finally subscribe to the VIP support to accelerate ... they intervened this Thursday to make a Auditing the server without bringing real solutions (and we are still waiting for some technical answers to confirm scenarios of fast resumption for another time), but they have confirmed our tracks and made a hardware check (ram, cpu) which is a good thing. And now with vip support we have direct access by mail and such.

Thursday evening our sysadmin with the support of a 2nd sysadmin (Mat who recently joined us and who had taken advantage of the day to learn about zfs and grub), were able to take the hand remotely on the server (thanks ovh who Gives us very handy tools for that). We were able to fix the "boot loader" (grub zfs) and restart the server and the disks with all the data. But we still have to fix a configuration bp on partition numbers that blocks a clean start of the machine.

The 2 sysadmin have to work together tomorrow morning until 12h30 to finish this and take advantage to present to Mat the infrastructure ... Thanks to Mat for the help, we were not too much to think about the problem!

In order to answer the questions we receive, we will invest in a service with our sysadmin (which gives us volunteer help on its Free time but has a job in real life) so that he can take on his "professional" time in case of need. And we're going to expand the team with Mat who recently joined us.

Our apologies for this breakdown is the first one that has been so long since the beginning of the adventure, but we have accumulated bad luck on this one ... we also learned a lot

Thank you for your confidence and see you soon


PS: The incident tracking table is available at the bottom of the page,travaux



2 984 clicks - Created the 22/06/2017 by Tito - Modified 17/07/2017

React, comment, discuss ...

Info34 reactions.

  • by Bill (Zaclynaute) - 26/06/2017 21:11

    Ca fait dans les 30Mb environ pour l'album. Ca dépend déjà de votre vitesse d'upload, vous savez elle est de combien ?

  • by XavierV (Zaclynaute) - 26/06/2017 19:22

    C'est bon maintenant pour l'album, mais c'est bizarre que ça prenne plusieurs heures, non ?

  • by XavierV (Zaclynaute) - 26/06/2017 15:09

    J'ai créé un album ce matin. J'y ai mis 200 photos de 100 à 200 Ko. Et quand je vais voir l'album, ça m'affiche toujours "en cours" ? Que puis je faire?

  • by MatthieuBarbu (Zaclynaute) - 26/06/2017 14:21

    C'était un simple redémarrage du serveur rien de grave mais cela a pris plus de temps que prévu, désolé ;)

  • by Bill (Zaclynaute) - 26/06/2017 14:20

    Bonjour cot_al
    Quelques tests d'optimisation. C'est reparti peu de temps après (quelques minutes).

  • by cot_al (non connecté) - 26/06/2017 14:07

    Toujours en panne ce lundi? time out!

  • by vertux (Zaclynaute) - 25/06/2017 09:53

    Ce qui ne te tue pas te rend plus fort ... On vous aime !

  • by tito (Zaclynaute) - 24/06/2017 08:06

    @Elixav : pour moi ça marche, mais fait une demande sur le formulaire de contact en donnant le plus de précisions possible pour qu'on puisse vérifier

    Est ce que c'est un album que tu as créé pendant la panne (entre mercredi matin et vendredi midi ) ?

    est ce que si tu crées un nouvel album çà fonctionne ?

  • by Elixav (Zaclynaute) - 23/06/2017 23:18

    Je n'arrive pas à ajouter des photos à un album. Ca n'a pas de lien ?

  • by Léopold (Zaclynaute) - 23/06/2017 21:52

    Je reste convaincu que vous êtes au top... Merci pour tout les efforts que vous faites toute l'année pour rendre votre association vivante, humaine et de qualité. Bon repos du guerrier.

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  • illustrationShare your photos now!

    Because life is too short to waste our time behind a computer screen, Mother Zaclys has spent the last few weeks fighting the time wasting. It's easy and fast!


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    4 334 clicks - Created the 23/11/2012 14:54 by Swims - Modified 23/11/2012 15:21

  • Video favorites

    We know that our modern lives are hard and harassing. And sometimes it rains!
    In such moments, it is important to be able to combine the useless with the pleasant and for this reason you will find here on this blog, at an almost unbridled rate, our video favorites, of which here is the first:

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    4 638 clicks - Created the 10/10/2012 by Tito - Modified 25/10/2012

  • Send large files by email, it's possible!

    do you know that Zaclys Is not only a site of Photo sharing ? Do you know that you can also use it to send your large files by email with ease?

    With your usual e-mail, you have probably already Problem of sending large or too many files to be sent all at once . You may have asked the help of the little gentleman of your entourage to compress, cut, slash, sausage your unfortunate files so that they want to pass well in the pipes of your mailbox. Or you just dropped the sending of this damn attachment. Good news, your favorite site has developed the ' Sending large files The simplest in the world!

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    6 837 clicks - Created the 10/10/2012 by Tito - Modified 15/10/2012

  • Support Zaclys, our ASSOCIATION law 1901 !!!

    We will increase our storage capacity, so if you like this site, you can help us By making a donation . Thank you !

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    3 863 clicks - Created the 10/10/2012 by Tito - Modified 11/10/2012

  • Mother Zacly goes to confession

    Hello all,

    It's been a while since she broke our feet to have a blog like everyone else's mother Zacly. Because she has things to say, show and share with her community.

    Today it is done, the bearded has finally yielded to pressure (hips) and here is the blog! Wish long life to the blog of mother Zacly!

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    3 556 clicks - Created the 10/10/2012 by Tito - Modified 11/10/2012


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